Terms & Conditions

Please read these Terms carefully. They are a binding agreement between you and Zyonstudios Ltd and they govern your use of Bhagyalekha. By accessing or using the service, you accept these Terms in full. If you do not agree, please do not use Bhagyalekha.

1Acceptance of these Terms

By creating an account, purchasing credits, or otherwise using Bhagyalekha (the "App", the "Service"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and by our Privacy Policy, which is incorporated into these Terms by reference. These Terms apply to every visitor, user, and customer of the Service. If you are using the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation.

2Nature of the service — entertainment and reflection only

Bhagyalekha provides AI-generated readings inspired by the traditions of Vedic palmistry (Hast Rekha Shastra) and related practices. The Service exists for entertainment, cultural interest, and personal self-reflection only.

Readings, timelines, "chapters", daily reflections, remedies, and conversations with the Jyotishi guide are works of interpretation and creativity. They are not statements of fact, not predictions, and not guaranteed to be accurate, complete, or applicable to you. They must never be relied upon as the basis for any decision.

3Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to use the Service. The Service is not directed to children, and we do not knowingly permit anyone under 18 to create an account or submit images. By using the Service you represent and warrant that you meet these requirements.

4Your account

You sign in using Google authentication. You are responsible for maintaining the security of your account and for all activity that occurs under it. You agree to provide accurate information and to keep it up to date. We may suspend or terminate accounts that violate these Terms, that are used unlawfully, or where we reasonably suspect fraud or abuse, at our discretion and without liability to you.

5Credits, pricing and payments

• The Service operates on a credit system. New accounts receive a number of complimentary credits. Further credits may be purchased in packs.
• Prices are displayed at the point of purchase and are inclusive of applicable taxes unless stated otherwise. We may change prices, pack sizes, credit allocations, and the complimentary-credit amount at any time. Changes do not affect purchases already completed.
• Payments are handled by our third-party payment processor. We do not receive or store your full card details.
• Credits have no cash value, are not transferable, cannot be exchanged for money, and exist solely as a licence to access features of the Service.
• Complimentary credits may be modified, expired, or withdrawn at any time. Purchased credits do not expire while your account remains active and the Service continues to operate.

6No refunds — all sales final

Where you have a non-excludable statutory right to a refund under the law applicable to you, that right is unaffected; nothing in these Terms removes a remedy that cannot lawfully be excluded. You agree not to initiate a payment dispute or chargeback in respect of a charge you authorised; doing so in bad faith is a breach of these Terms and may result in suspension of your account. If a genuine technical error causes credits to be lost or charged incorrectly, contact us at support@bhagyalekha.com and we will investigate in good faith.

7Palm images and consent

To generate a reading you choose to submit a photograph of your palm. By submitting an image you consent to it being captured by your device, transmitted to our AI processing infrastructure for the sole purpose of generating your reading, and stored securely so your reading history is available to you. You may delete your readings at any time from your history. You confirm that any palm image you submit is of your own hand, or that you have the explicit consent of the person whose hand it is. Handling of images is described in our Privacy Policy.

8Acceptable use

You agree not to:

• use the Service for any unlawful, harmful, or fraudulent purpose;
• submit images of another person without their explicit consent;
• reverse-engineer, decompile, scrape, data-mine, or attempt to extract the underlying models, prompts, or source of the Service;
• resell, sublicense, or commercially exploit the Service or its output without our written permission;
• create multiple or automated accounts to abuse complimentary credits or promotions;
• upload unlawful, infringing, or offensive content, or interfere with or disrupt the Service or its infrastructure;
• misrepresent the output of the Service as professional advice to any third party.

9Intellectual property

The Service, including its software, design, text, graphics, the Bhagyalekha name and branding, and the structure and presentation of readings, is owned by Zyonstudios Ltd or its licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service and your readings for your own personal, non-commercial purposes. All rights not expressly granted are reserved.

10Assumption of risk and release

You acknowledge that you use Bhagyalekha voluntarily and that any reliance you place on any reading or content is entirely at your own risk. You are solely responsible for any decision you make or action you take, and to the fullest extent permitted by law you release Zyonstudios Ltd, its owners, officers, employees, contractors, and partners from any and all claims, demands, losses, or damages arising out of or relating to your use of, or reliance on, the Service or its content.

11Disclaimer of warranties

The Service and all content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any reading, interpretation, timeline, or remedy is accurate, reliable, complete, or fit for any particular purpose. Any condition or warranty that would otherwise be implied is excluded to the maximum extent the law allows.

12Limitation of liability

To the fullest extent permitted by applicable law, Zyonstudios Ltd and its owners, officers, employees, contractors, and partners shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, opportunity, or for any distress, decision, or outcome, arising out of or relating to your use of, or inability to use, the Service or any content, whether based in contract, tort (including negligence), statute, or otherwise, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to the Service shall not exceed the greater of (a) the total amount you paid to us in the three (3) months immediately before the event giving rise to the claim, or (b) one hundred Indian Rupees (₹100).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit to be excluded.

13Indemnification

You agree to indemnify, defend, and hold harmless Zyonstudios Ltd and its owners, officers, employees, contractors, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your use of the Service; (b) your breach of these Terms; (c) your violation of any law or the rights of any third party, including submitting another person's palm image without consent; or (d) any decision or action you take based on the Service.

14Third-party services

The Service relies on third-party providers for authentication, AI processing, payments, database, and hosting. We are not responsible for the acts, omissions, availability, or policies of those providers. Your use of those services may be subject to their own terms.

15Suspension, termination and changes to the service

We may modify, suspend, or discontinue the Service or any feature, in whole or in part, at any time, with or without notice, and without liability to you. You may stop using the Service and delete your account at any time. Sections that by their nature should survive termination — including those on payments, disclaimers, limitation of liability, indemnification, and governing law — will survive.

16Governing law and disputes

These Terms, and any dispute or claim arising out of or in connection with them or the Service (including non-contractual disputes), are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction. Before commencing any formal proceedings, you agree to first contact us at support@bhagyalekha.com and attempt in good faith to resolve the matter informally for a period of at least thirty (30) days.

17General

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our consent; we may assign them as part of a reorganisation or sale. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service. We are not liable for any failure or delay caused by events beyond our reasonable control.

18Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent version. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to a change, your remedy is to stop using the Service.

19Contact

Bhagyalekha is operated by Zyonstudios Ltd, a company registered in England and Wales. For any question about these Terms, contact us at support@bhagyalekha.com.